Privacy Policy

link24 Service Website

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2 x19 Limited has appointed an internal Data Protection Officer for you to contact if you have any questions regarding GDPR and our data policy, please email dpo @ link24.me

1.3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

 

2. Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:

(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) Information that you provide to us when registering with our website (including your name and email address);

(c) Information that you provide when completing your profile on our website (including profile pictures, telephone number and address);

(d) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(e) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use;

(f) Information relating to any purchases you make of our services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and PayPal/Payza account details);

(g) Information that you post to our website for publication on the internet (including your user name and URLs);

(h) Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication);

 

3. Collecting personal information

3.1 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

 

4. Using personal information

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2 We may use your personal information to:

(a) administer our website and business;

(b) personalise our website for you;

(c) enable your use of the services available on our website;

(e) supply to you services purchased through our website;

(f) send statements, invoices and payment reminders to you, and collect payments from you;

(g) send you non-marketing commercial communications;

(h) send you email notifications regarding your account and activity;

(i) send you our email newsletter (you can inform us at any time if you no longer require the newsletter);

(j) send you marketing communications relating to our business which we think may be of interest to you by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(l) deal with enquiries and complaints made by or about you relating to our website;

(m) keep our website secure and prevent fraud;

(n) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service);

4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

4.5 All our website financial transactions are handled through our payment services provider, PayPal/Payza/Payoneer. You can review the provider's privacy policy at their website. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds